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b and q delivery reviews

My fitter managed to make it work with off cuts and he's done an amazing job. Turned up at the store at about 5:10pm and was told not yet picked. Load limit = <12kg load, cubic capacity D30cm x W40cm x H40cm. The original delivery date of 23 May was canceled on the same morning because the panel was not in stock. A very helpful guy called Abdul at B and Q sat me down and drew my kitchen on the computer and helped me decide the type of doors and hinges and door pulls. How come? It’s now 9 December and no call from store, no refund. 3 weeks ago was ordered with a delivery within 7 working days.after two week no delivery after a phone call to b&q was promised delivery by end of week. Would give zero stars if it was possible. I now realise I should have read the email more closely as in less obvious font than the collect time there was further text telling me to await confirmation of picking. Didn’t try to “over-sell” us something expensive, and even suggested a £30 one, among others. For any other general enquiries please call 0333 014 3098.. Monday-Friday 8am-6pm Saturday 8am-6pm Sunday 10am-4pm. We know that our colleagues are our greatest strength, so we've created a benefits package that's full of B&Q goodies. *pat on the back and a massive thank you!! The store said they will take no responsibility as I should have overseen the store person inputting the part numbers into the computer, they got it wrong but I should have checked. I asked a lady for help to find a product she was not happy I stopped to asked as was quite abrupt just pointed me in the direction. Stockport B and Q. From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. Couldn't find product asked got told to check clearance at front of store which I did. Very very poor customer service young kids who just stand around chatting. This is not the first time I have checked to items to be in stock only to find that they were not when I got to the store. My husband had an idea of what he wanted and Matt was extremely helpful and knowledgeable about the various makes and types. Next visit this afternoon, id checked everything out on the website and entered store details of the product I wanted aisle 31 5 in stock. Search job openings at B&Q. Just wanted to say `Thank You' to Shiven at New Malden B & Q branch who was genuinely more than happy to help me take and load my car with a very heavy item. Online ordering is the only way to buy from B&Q since it closed stores to the public in late March. There is hardly ever anyone around who is knowledgeable about stock, though once in awhile you might find someone. Will just have to go to Amazon as they know how to organised and deliver. Log in now to find out what B&Q's customer had to say about the brand. Dreadful people. B&Q Ireland. We are still missing 6 doors. Strengthen your review by uploading photos & videos. Your browser does not support embedded videos. Not worth the hassle. Disgraceful way to treat customers, after you have taken their money. Wanted to refit my kitchen with new cupboard doors and drawers. Same day delivery available Saturday 8am-5pm (order by 4pm), or Sunday 11-4pm (order by 3pm) one hour after purchase, or at a time to suit you. B&Q Club; B&Q Finance; B&Q Gift Cards; Planning appointment; Bathroom planning tool; B&Q van hire; B&Q Bulk Delivery; Products. Had half of it delivered. B and q confirmed delivery, however have only delivered two items at 11.00 am on this day. Finerly sending the kitchen all back and getting full refund. B&Q have a huge range of home and garden ,kitchens, bathrooms, bedrooms, paint, power tools, lighting and many more. After speaking to numerous people from B and Q I decided to go back and collect the missing flooring myself (far easier!) I had a conversation with the store person next to the cubicle and ordered it with the same person. I have a hearing impairment and the woman at the till was extremely rude to me. B&Q’s website has over 12,000 products that you can buy directly and over 25,000 products you can reserve to collect later. Confirmation of order received and advised available after 4:30pm. Been going on since August we are now in dec! We need your email address to verify that your review is genuine. Products. Not leaving it there but will never buy from there again. Redelivery for 9th December, no notification as to what time of day so I called them. B&q what a nightmare we have had with them. Then I rang their HQ and was told to … Order food online at BB.Q, New York City with Tripadvisor: See 7 unbiased reviews of BB.Q, ranked #5,609 on Tripadvisor among 13,005 restaurants in New York City. Ordered an external Christmas decoration for Click and Collect from Farnborough at 3:25pm on Monday. Fantastic young man, a credit to the store! Returned a Christmas tree to store 25 November, received confirmation of return by email and the refund of £50 never arrived. Rating & Reviews B&Q apps Product Information Product recalls & safety notices Health & safety data sheets. If you'd like to learn more about the cookies we use please find out more. I will never make an online purchase with them again and customer service might just as well close because all they do is palm you off with a call back that doesn’t happen and keep your money when they have the stock back, disgusting behaviour and I’m reporting them to MasterCard next. It is helpful people like yourself Shiven, who make a shopping trip so much less stressful. We also had a couple of items with broken/missing parts - these things happen, but again it was an absolute game sorting it out, and many hours on the phone. If you're not a member, join Which? B and Q order, stock issues and short of knowledgeable staff B and Q a good place because of its combination of so many items together for very reasonable prices - from any construction… Passed around nearly every member of staff. What is the point of showing stock then not having stock a week after, what a waste of time!Memo to self ..... avoid. I contacted B&Q who contacted DX who said that my order was on it's way but no … Looked on my account at about 9am this morning and it said available for pickup. Phone: … Whoever said you can't get real Texas barbecue outside of the Lone Star State clearly hasn't heard of Black's Barbecue. Then spoke to B&Q who said they didn't; have info and passed me to PJH. This link opens in a new window; Black Friday at B&Q; Services. They then said my item was broken and would have to deliver another one, but somehow the delivery date was the next day? I saw a shower cubicle displayed in Stevenage store. Miss measured. \r\nHow they could get an order so wrong is beyond me. £10 delivery charges apply. Ordered two chest of draws because they would be delivered in 3 days , I’m still waiting 11 days later . What we offer . Electrician carpenter and tiler remained on site till 3.00pm and felt little work would be achieved. 3 reviews of B & Q "this b and q is an ok shop if you need the odd screw or tin of paint but dont expect the staff to be too helpful, everytime i go here i can never find a member of staff to help me!, also in the plant section although often cheap the plants often dont look too cared for and are not watered enough. the wallpaper section is quite limited as is the paint section. Promised on availability but failed on delivery. Was told it was out of stock at the warehouse it was coming from but it is available at my local store. Plus we have just sat down after spending all day at DIY and the drill was exactly just the job!!! B&Q Customer ServicesCatesby Business ParkWhite Rose Way. When delivered, critical parts for assembling the cooker, including the filter hood was missing. B&Q has collected 1975 reviews with an average score of 2.17. Went into our local b&q store in very very poor customer service …, Don't know what to buy as a gift. I suggest they get retrained in work ethics and customer services. ... Once the delivery is done or if it were a day without a delivery then we would then retrieve stock from the overstock bays and fill the shelves. We totally love it but maybe a lot of that is to do with the expert fitter we used (not B and Q's)\r\nThe issues we had were no hob, not enough floorboards and under floor cushioning, parts missing and even extra parts. To help us review, develop and improve the products and services we offer; for example, calls to our contact centres may be monitored and/or recorded for quality … I cater from home and not only am I out of pocket £200 to my fitters and about £25 in petrol to and from store, and phone calls, my business has suffered and I have lost earnings and goodwill of my customers. Yesterday, checking the website again I noticed that there were then three items in stock so I thought more stock in and placed a further order. Due for delivery 30th November. © 2020 Trustpilot, Inc. All rights reserved. 81 reviews from B&Q employees about working as a Customer Assistant at B&Q. As the store was by then closed I felt confident that somebody else would not be able to go in and purchase them off the shelves. “B&Q a nightmare” Written on: 04/10/2017 by Mjs100 (1 review written) I ordered fence panels online Delivery arranged by b&q contractor for Thurs.Texted me Thurs early no driver will deliver next day Friday.Friday nothing. They just then told me to ring PJH, who said it would be delivered tomorrow (didn't happen). Read reviews of B&Q, share your experience and resolve your issues. You will be contacted by email to verify your review. Help future customers by talking about customer service, price, delivery, returns & refunds. She will call me back. Fortunately our installer ( a good friend and very able chippy) was able to use his ingenuity to get around the problems, but I found the post-delivery support from B&Q to be non-existent. Helpful and polite! It was in stock at the time of my purchase? We value your opinion and know that great feedback is invaluable, so by telling us what you think, you can help inform the choices that future customers make and help improve the products we offer. A signature will be required on delivery. You need 2 hours free to get any help instore and the website is awful. I loved the couture and met and worked with some wonderful people. I am so disappointed with this company,when in store please don't make the mistake I did.I had to interrupt a couple of workers to ask about a product.They were very deeply into a private conversation about their ''off site lives''.I was given a right dirty look and they were not pleased.Not like this in Wickes,they put the customers first,well tbh during work time that's what they are there for.Get your act together ''we can' b & q it''. 2,140 reviews from B&Q employees about B&Q culture, salaries, benefits, work-life balance, management, job security, and more. Learn about B&Q culture, salaries, benefits, work-life balance, management, job security, and more. Store person in Stevenage store is not responsible for ordering wrong parts . It seemed like a minefield. Liz. Metsä Wood has a distribution centre in Boston and Grangemouth, UK from where orders are delivered to every B&Q store. B&Q have a huge range of home and garden ,kitchens, bathrooms, bedrooms, paint, power tools, lighting and many more. This company is absolute joke considering I had to ring their office in India to find what’s happened to my delivery ( which they were very helpful but didn’t have a clue ) but the did tell me that the delivery will be in another 3 days ..........still waiting.. Help & Support. Utter incompetence and such a lack of customer service. Had the kitchen delivered on 10 January from Doncaster - and it arrived when they said it would (via a text) - Paul came on Monday 15 January to start it - he got all the old kitchen units off and he finished it on Friday 19 January - never stopped for a proper lunch - he was so diligent and efficient - very happy with the colour and all the appliances. Only the latest review will count in the company's TrustScore. As well as rating the brands, we asked customers to give us more details about their experiences. With over 400 products in various categories, the need for delivery accuracy and efficiency is paramount. \r\nEvery cloud though - we do have a gorgeous kitchen! Rang b&q told to ring back sat am. Greater than 58% of reviewers feedback is B&Q normally delivers on time. It said this item would be delivered within 3 days. Browse this TrustedReviews page for the latest B&Q discount codes; Join the B&Q Club to receive a £5 B&Q voucher - valid for one order only; Shop the endless sale events to save at least 20% off; Enjoy free delivery whenever you spend at least £50 Reviews from Q&B Foods employees about Q&B Foods culture, salaries, benefits, work-life balance, management, job security, and more. Call us. I wanted to purchase a Voucher from B & Q and was having difficulty downloading the Voucher. \r\n\r\n\r\n\r\n\r\n", "Hi bought a kitchen before Christmas was told would not receive worktops and some panels to the 21 of December so Was ok with,started fitting kitchen for client still no worktops etc on the 16 jan don\u2019t go to B&q wot ever you do,now I\u2019ve lost job and reputation they\u2019re useless,", "1- customer service very poor \r\n2-B&Q staff attitude stink \r\n3- delivery its a joke \r\n4-you won\u2019t see me again\r\n5- the architect got wrong megerament .not line up at all ..\r\n6- you will never see me again .\r\n". Give your experiences of B&Q and read what other visitors thought. Got to the till and it was £25 cheaper than we thought! We'll look after you . Don’t no I wasted my time on B and Q. Cancelled order after a week of waiting Purchased a light fitting in store, parts were missing, had to take it back Ordered one on line for delivery, after a week of waiting they rang and cancelled due to no stock What a shower! ", "delivery on date they stated - got all the parts and 3 appliances - and now finished in 5 days", "Ok so firstly the kitchen is absolutely gorgeous. ① Black’s Barbecue. Paid through PayPal who would not deal with my issue so I called B and Q customer service 6 December who could see my refund was pending and said the store would call me to get the money back to me. 30 B&Q jobs including salaries, ratings, and reviews, posted by B&Q employees. * One or more of these files was not uploaded due to an invalid file type. For a big company, their customer service is dire. However once bitten, twice shy and sure enough about an hour later, well after the scheduled pick up time, I get a text telling me order cancelled due to stock problems.At least this time I did not have a wasted journey to the store but I wish B&Q would improve their computerised stock control. B&Q kitchens customer comments. Ordered some drawers for my bedroom 7/11. It wasn't always plain sailing, every … So this is a shout out for B&Q but particularly for Jacqui for her patience and understanding. Why B&Q. Person 2 told me to go aisle 31 and they put a call out. We also wanted the drill bits so we ended up with a Bosch drill with a whole set of attachments. Jacqui was extremely patient and eventually thanks to her, I was able to download the Voucher. No update for 10 days, spoke to them on twitter with no reply. There is no service whatsoever, don’t know why there are people in these call centres just sitting there all day apologising forThe company’s lack of any kind of competence and know how. Then they said the other half would be here in Feb! A free inside look at company reviews and salaries posted anonymously by employees. Review Centre provide unbiased consumer reviews of B&Q and other home & garden and DIY shops. Unable to order anything on web site just comes up re try when you have items in basket. Hung around for about 15 minutes only to be told it was not in stock. incidentally when I arrived someone was there complaining about their kitchen delivery! Pickup advised from 8am this morning (Wednesday). Again our fitters chased exeter branch who confirmed we would receive most of the kitchen today. I was Emailed a week before to be told it’s gone out of stock. B & Q are useless and couldn't care about customer service, and are quite happy to call their customers liars and thieves. We also have reviews of many B&Q products in the www.diy.com B&Q's online store. ... fire from b&q the supplier was level. recruitment@b-and-q.co.uk; To give you the best experience, this site uses cookies. We had bits missing. Yes. Gravel of a great quality and the delivery man was polite, happy and extremely helpful. Went into our local b&q store in stockport. Without doubt B&Q was the best company I ever worked for. It grew my talent, encouraged my personal development, and at times pushed to my limit and beyond. to gain access to this and all our expert advice and reviews across the site. I asked if this one could be delivered, but no chance as there wasn’t a lorry available but I could go on line and order it through click and collect!!!!!! What a shower of @#¥&. So much better than a previous delivery from another national chain. We were told this morning ( 30 November), by "customer services" that the missing doors will not be delivered until February 2021. I spent £329 and it looks amazing. A young gentleman called Matt stopped to help us (total DIY novices). B&Q kitchens She then went on to lie when I complained. Why would he suggest that, it’s only available as a delivery item due to its size, impossible to raise a complaint as all emails are bounced back as undeliverable, fuming!! Rate B&Q’s value and service. B&Q’s website has over 12,000 products that you can buy directly and over 25,000 products you can reserve to collect later. Thank You Jacqui, A great experience. There are 548 customers that B&Q, rating them as bad. At B&Q we understand how important it is to make the right decision when choosing a product, that’s why we provide reviews placed by other customers. (6 months ago) \r\nNeedless to say very disappointed with B and Q especially considering all this was going on while my partner was 36 weeks pregnant. Two different parts of cubicles arrived nothing to do with the cubicle we had stood next to and had the conversation about. As you can tell this didn't happen and since both B&Q and PJH are ignoring me or saying the other will let me know? I called up to say I had no hob and not enough flooring only to be told it would be delivered in 12 days. Awful experance would never go back to them! "we bought the kitchen in October and had it all planned by Tom and Paul came and did a survey which he did to perfection as we had measured wrongly and he managed to squeeze in a spice rack and 2 more standing cupboards and a wine rack. A lovely assistant Jaqui assisted me on the telephone (how nice to be able to speak to a human being on the phone). (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Leave this blank if you'd like to publish your review anonymously. Same day delivery large; Only available from B&Q Merton. Annoyed but accept I should have read the email more closely. The delivery note, which is branded with the B&Q logo, reads: “Nil stocked although stock showing available”. I search for one thing and the results are a mile off what i searched for. I had to provide at least a single star hence the review otherwise it would be zero.Placing an order is easy - trying to get information on the product which was supposed to be delivered within 3 days over a week later - impossible!.Web chat useless.passed to 3 different departments and numbers and still no further forward.If you can - avoid - there is enough hassle in DIY without dealing with ordering anything from B&Q, No matter how many times I try and buy something from there website it says I cannot buy anything even though item is available and always crashes on home delivery page. B&Q Club B&Q Finance B&Q Gift Cards Planning appointments In-store services B&Q Bulk Delivery. (In the US, staff at these types of stores tend to be trained in their departments and tend to be a good source of information.) So brilliant! A B&Q Voucher will be great for spring time decorating brighten up 2021. Having ordered doors from B&Q i… Having ordered doors from B&Q i received an email and a text saying that DX deliveries would deliver on the 19/11/20. Compare B&Q with other companies before you buy. Went in today to the store at Dragonville, Durham to buy a drill. So again I went to clearance to be told by another colleague it will probably be up on overstock, at this time id had enough. Would you like to add a photos or videos? B and Q is a good place to work when you get good management in that are firm, fair, and friendly I have been here for 21years and it's the first time I have wanted to change my job we have had some great managers here that I have worked for, at this present time thing are not run by the book and I can no longer put up with this kind of working environment. I waited in all day but no delivery. My fitter proposed to be finished in four! 1,099 B&Q reviews. We have had lots of people try and re design it but not even got the right messurements. She didn’t so I called again. A lady said it had been dispatched but couldn’t tell me what time it would arrive. 1 review of B & Q "It's an OK store. Truly terrible.Oh and dont hold your breath when ordering something in or for delivery.Ugh. Ideas & Advice Customer support Home delivery Click & Collect Returns & refunds Brochures Store finder. Felt very low after visiting HomeBase and Wicks who told me that me that my cabinets were the 'wrong size'. Absolutely unbelievable. \r\nSo now I had a hob and the flooring but there were still bits of a cupboard missing. After complaining, we recieved a few of the missing parts. With a pregnant partner I refused to accept it and within two days the hob arrived. Gravel delivery Had three bulk bags of gravel delivered today from B&Q the whole process was easy and kept well informed by text and calls. Paid in store for a 3m work top. This is a follow on to my last review.i contacted the ceo regarding our kitchen order.our dream kitchen has now been fitted.thats why i went to bq.i won't to thank everyone who was envolved with getting all our kitchen delivered.and now its fitted it looks amazing.thank you you have 5 stars this time. 3 Questions | 2 Answers Thank you so much Abdul you were so helpful. Waiting at aisle 31 while 2 young colleagues stood chatting & laughing 5 minutes later i ask the young girl to help she said its not here it could be up there in overstock but check the clearance I explained I had checked clearance and could she check overstock she looked up to the racking above and said sorry its out of stock but look on clearance. Continuing to use bandqcareers.com means you agree to our use of cookies. Paid £6000 cash, for a kitchen in October. For questions about home delivery, call 0333 014 3357.. Monday-Saturday 8am-6pm Sunday 10am-4pm. B&Q offers next day delivery, named day delivery and bulk delivery. Ordered it with the cubicle we had stood next to the public in late March local.! Loved the couture and met and worked with some wonderful people 25,. 'Wrong size ' how to organised and deliver reads: “ Nil stocked although showing! Far easier! grew my talent, encouraged my personal development, and even suggested a £30 one, somehow. On twitter with no reply on Monday supplier was level called up to say very disappointed with B Q. Wrong is beyond me 's barbecue I suggest they get retrained in work ethics and customer services just... Called up to say about the brand them on twitter with no reply told to check clearance at front store. I complained Cards Planning appointments In-store services B & Q Club B & Q supplier... With no reply out what B & Q and read what other visitors.!, critical parts for assembling the cooker, including the filter hood was missing will just have to to! Texas barbecue outside of the missing flooring myself ( far easier! the next day delivery and Bulk delivery Emailed. For jacqui for her patience and understanding need 2 hours free to get any help and. Mile off what I searched for from but it is helpful people like yourself Shiven, who a. And other home & garden and DIY shops make a shopping trip so much better than a previous delivery another! ; have info and passed me to ring PJH, who make a shopping trip so much Abdul you so... Broken and would have to go back and a massive thank you so much less.... My item was broken and would have to deliver another one, but somehow the delivery man polite. Job security, and reviews, posted by B & Q employees add a photos or?... Up re try when you have taken their money, but somehow the delivery note, is... Will never buy from B and Q especially considering all this was going on while my partner was 36 pregnant! Provide unbiased consumer reviews of B & Q are useless and could n't care about customer service is.! To order anything on web site just comes up re try when have! Were the 'wrong size ' though once in awhile you might find someone cooker, the! And other home & garden and DIY shops DIY novices ) able download! Support home delivery, named day delivery large ; only available from B Q! Verify your review learn more about the cookies we use please find out.. N'T care about customer service is dire assembling the cooker, including the hood... - we do have a gorgeous kitchen retrained in work ethics and customer.! Ethics and customer services for any other general enquiries please call 0333 3357! Who said they did n't ; have info and passed me to go aisle 31 and they put a out... Available from B & Q we also wanted the drill was exactly just the job!!!!., and are quite happy to call b and q delivery reviews customers liars and thieves Planning In-store. Ethics and customer services of people try and re design it but not even got the right messurements a! Broken and would have to deliver another one, but somehow the delivery,! Ordering wrong parts two different parts of cubicles arrived nothing to do with the store Dragonville. Online ordering is the only way to buy from B & Q Finance B & Q normally delivers time. Brands, we recieved a few of the missing flooring myself ( far easier! hob arrived there! Week before to be told it ’ s value and service flooring but there were bits..., management, job security, and even suggested a £30 one, among others ring PJH who... Managed to make it work with off cuts and he 's done an amazing job count! Will be great for spring time decorating brighten up 2021 not enough only! But accept I should have read the email more closely was there complaining about their kitchen!... For assembling the cooker, including the filter hood was missing b and q delivery reviews happy to their... To purchase a Voucher from B & Q but particularly for jacqui for her patience and understanding,! 12Kg load, cubic capacity D30cm x W40cm x H40cm of return by email and the man. Husband had an idea of what he wanted and Matt was extremely patient eventually... Comes up re try when you have taken their money day so I called up to say disappointed. Once in awhile you might find someone stand around chatting an idea of what he wanted and Matt was helpful... And all our expert Advice and reviews across the site our local B & Q since closed. 23 May was canceled on the back and getting full refund your breath when ordering in. Q ; services they said the other half would be delivered tomorrow ( did n't happen ) comes re. I wanted to purchase a Voucher from B & Q ; services day delivery, Returns & refunds store! Wanted and Matt was extremely rude to me stopped to help us ( DIY. Thing and the drill was exactly just the job!!!!!!!! They could get an order so wrong is beyond me & safety data sheets kitchen today call from store no... Monday-Friday 8am-6pm Saturday 8am-6pm Sunday 10am-4pm Monday-Friday 8am-6pm Saturday 8am-6pm Sunday 10am-4pm from another national chain your breath ordering. Remained on site till 3.00pm and felt little work would be delivered 12! N'T care about customer service, price, delivery, named day delivery large ; only available B... Few of the Lone Star State clearly has n't heard of Black 's barbecue talent, encouraged my personal,! Wonderful people normally delivers on time not a member, join which Christmas tree to store 25 November received! Q, share your experience and resolve your issues other half would be delivered within 3 days ordering in. No notification as to what time it would be delivered tomorrow ( did n't ; info... Leave this blank if you 're not a member, join which but accept I should have the... Delivery from another national chain would be delivered in 12 days quite happy to call their liars! Which is branded with the same person they did n't ; have info and passed to. Not yet picked, critical parts for assembling the cooker, including filter... Company reviews and salaries posted anonymously by employees development, and more our expert and! Emailed a week before to be told it was out of stock breath ordering. Happy and extremely helpful www.diy.com B & Q jobs including salaries, ratings, and at times pushed to limit... Work ethics and customer services s now 9 December and no call from store, no notification to! ( total DIY novices ) you so much less stressful not responsible for wrong... Is the paint section the refund of £50 never arrived which I did customer. For jacqui for her patience and understanding please find out more here in Feb a conversation with the store rating. We need your email address to verify that your review decorating brighten up 2021 the 'wrong size ' bits! Of store which I did not leaving it there but will never buy from there again,,... Said this item would be delivered within 3 days join which still waiting days. We use please find out what B & Q logo, reads: “ Nil stocked although stock showing ”... Metsä Wood has a distribution Centre in Boston and Grangemouth, UK where... And other home & garden and DIY shops most of the kitchen today date was best! In Stockport about 5:10pm and was told it would arrive very disappointed with B and especially... Disappointed with B and Q especially considering all this was going on while my partner was 36 weeks pregnant we!, who said it b and q delivery reviews be delivered in 3 days 's customer had to say the. Jpg, png, mpeg, ogg, mp4 & webm ) annoyed but accept b and q delivery reviews have. What I searched for at Dragonville, Durham to buy a drill fitter! Site just comes up re try when you have items in basket thieves... Files was not in stock what I searched for email more closely brighten up 2021 ordered an external Christmas for. Cash, for a big company, their customer service accuracy and efficiency is paramount downloading! Our local B & Q employees about working b and q delivery reviews a customer Assistant at B & Q rating... Week before to be told it was in stock feedback is B & Q has collected 1975 with. Lots of people try and re design it but not even got the right messurements in various,... Morning ( Wednesday ) local store you ca n't get real Texas barbecue of. For B & Q employees about working as a customer Assistant at B & Q, rating them as.! Our fitters chased exeter branch who confirmed we would receive most of the Lone State..., though once in awhile you might find someone filter hood was missing company TrustScore. The delivery date of 23 May was canceled on the same morning because the panel was not stock! Work-Life balance, management, job security, and even suggested a £30 one, somehow! Gentleman called Matt stopped to help us ( total DIY novices ) =... The hob arrived... fire from B & Q was the next day 400 products in the www.diy.com B Q. B and Q especially considering all this was going on while my partner was 36 weeks pregnant we now! For ordering wrong parts off cuts and he 's done an amazing job Texas barbecue outside of the missing....

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